Médecins Sans Frontières (MSF) Is Hiring an Application Manager: Great opportunity– Apply Before 12 February 2026

In today’s humanitarian landscape, technology plays a vital role in ensuring that life-saving assistance reaches people when and where it is needed most. Médecins Sans Frontières (MSF) / Doctors Without Borders, one of the world’s leading medical humanitarian organisations, continues to invest in digital solutions that strengthen operations in some of the most complex environments globally. One such innovation is the Single Data Entry (SDE) initiative — and MSF Eastern Africa is now seeking an Application Manager – Single Data Entry (SDE) to drive this impactful work forward.

This role is more than a technical position. It is an opportunity to combine digital expertise with humanitarian purpose, ensuring that critical medical supply data is accurate, accessible, and reliable across MSF operations.

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Understanding the Single Data Entry (SDE) Initiative

MSF operates in emergency and fragile contexts where efficient supply chain management can directly affect patient outcomes. Medical supplies, pharmaceuticals, and equipment must be tracked carefully despite challenges such as low connectivity, remote locations, and high operational pressure.

The Single Data Entry (SDE) initiative was designed to address these challenges by simplifying how data is captured and shared across MSF stock management systems. Instead of duplicating data entry across multiple tools, SDE allows information to be entered once and used consistently across platforms. This approach reduces errors, saves time, and improves visibility across supply chains — all of which are essential in humanitarian response.

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The Role at a Glance

The Application Manager – Single Data Entry (SDE) plays a central role in ensuring that the SDE application is reliable, user-friendly, and aligned with operational needs. Based at the MSF Eastern Africa Section Office in Nairobi, this position works closely with program managers, technical teams, and field staff.

At its core, the role focuses on application deployment, user support, continuous improvement, and stakeholder coordination. It is ideal for professionals who enjoy solving practical problems, working across teams, and seeing the real-world impact of their work.

Key Responsibilities

Application Deployment and Support
A major part of the role involves supporting the rollout and day-to-day functioning of the SDE application. This includes assisting with installations, monitoring performance, resolving technical issues, and ensuring that the application works effectively in low-resource and low-connectivity settings. By responding to user needs and technical challenges, the Application Manager helps ensure smooth operations across MSF projects.

Building Sustainable Support Systems
Beyond immediate troubleshooting, the role focuses on long-term sustainability. The Application Manager contributes to the development of structured support models, including multi-level helpdesk systems. Creating clear documentation, user guides, and training materials is essential to empowering teams and reducing dependency on individual technical experts.

Training and Capacity Building
Training is a critical element of this role. The Application Manager supports onboarding for new users, mentors support staff, and strengthens internal capacity to manage and use the SDE system effectively. This knowledge-sharing approach aligns with MSF’s emphasis on collaboration and resilience.

Contributing to Product Development
The SDE application is continuously evolving. The Application Manager supports this evolution by gathering user feedback, defining change requests, documenting bugs, and participating in testing processes. Working closely with developers and project teams, the role helps ensure that improvements are practical, tested, and aligned with real operational needs.

Stakeholder Coordination
Effective communication is key. The role requires regular interaction with IT teams, program staff, and other stakeholders to align expectations, share updates, and support decision-making. Acting as a bridge between technical and non-technical teams ensures that the application remains both technically sound and operationally relevant.

Who Should Apply

MSF is looking for professionals with a strong background in information systems, computer science, or a related field, combined with several years of experience in application development, deployment, or support. Experience working with mobile applications, cloud or on-premise environments, and software testing is particularly valuable.

Familiarity with DevOps practices, basic scripting, containerisation tools, or cloud platforms is an added advantage. Just as important, however, is the ability to work in diverse, international environments and adapt to complex organisational contexts.

Candidates who have experience supporting systems used in logistics, supply chain management, or humanitarian operations will find this role especially rewarding.

Why This Opportunity Stands Out

Behind every successful medical intervention is a strong operational backbone. Accurate data and efficient supply systems enable MSF teams to focus on what matters most — providing medical care to people affected by conflict, disasters, and disease.

By managing and strengthening the Single Data Entry application, the Application Manager directly contributes to this mission. It is a role where technical expertise translates into tangible humanitarian impact, supporting teams on the ground and ultimately improving patient care.

Final Thoughts

The Application Manager – Single Data Entry (SDE) position at MSF Eastern Africa offers a rare blend of technology, collaboration, and purpose. It is an opportunity to work on meaningful digital solutions while contributing to one of the world’s most respected humanitarian organisations.

For professionals seeking to apply their technical skills in a way that truly matters, this role represents a chance to be part of something bigger — where innovation supports action, and data helps save lives.