International Rescue Committee (IRC) Hiring Information Systems Coordinator (Remote) – Apply Now for High-Paying Job – $24–$36/Hour

If you are passionate about technology, data systems, and humanitarian impact, the latest opportunity at the International Rescue Committee (IRC) could be exactly what you’ve been searching for. The organization is currently recruiting an Information Systems Coordinator for a fully remote, full-time position based out of New York, USA. This role combines technical expertise with meaningful global impact, making it an excellent career move for professionals eager to contribute to data-driven humanitarian work.

Founded in 1933 at the call of Albert Einstein, the IRC has grown into one of the world’s leading humanitarian organizations. Operating in over 40 countries and across 29 U.S. cities, the organization focuses on restoring safety, dignity, and hope to millions of people affected by conflict and disaster. Joining IRC means becoming part of a mission-driven team dedicated to improving lives worldwide.

About the Role

The Information Systems Coordinator plays a vital role in supporting IRC’s data infrastructure, particularly within the Research, Analysis, and Learning (RAI) team. This position is central to ensuring that IRC programs remain data-driven and evidence-based, enabling better outcomes for vulnerable populations.

In this role, you will provide technical support, system administration, and development for IRC’s primary information systems, including IRIS and ETO. You will work closely with the Deputy Director of Information Systems and collaborate with a team of support staff and interns to maintain and enhance system performance.

With over 1,000 end users relying on these systems, the position requires strong problem-solving abilities, attention to detail, and a commitment to delivering efficient and effective technical support.

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Key Responsibilities

As an Information Systems Coordinator, your day-to-day responsibilities will be dynamic and impactful. You will act as both a technical expert and a support specialist, ensuring systems run smoothly across the organization.

One of your primary duties will be to serve as an expert in IRIS and ETO systems, supporting both end users and system administrators. You will respond to technical support requests through established escalation protocols, ensuring timely resolution of issues using platforms like ServiceNow.

Training and capacity-building are also a major component of this role. You will design, update, and deliver training materials to staff across IRC’s global network. This includes hosting training sessions, facilitating Q&A office hours, and ensuring that users are equipped to utilize systems effectively.

Additionally, you will be involved in system development and improvements. This includes participating in quarterly system releases, implementing enhancements, fixing bugs, and supporting larger system build-outs such as custom reports and queries.

Data quality assurance is another critical responsibility. You will collaborate with program staff and technical advisors to ensure that systems produce accurate and reliable data, which is essential for decision-making and program success.

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Requirements and Qualifications

To succeed in this role, candidates should have a strong educational and technical background. A university degree in Social Sciences, Information Systems, or a related field is highly preferred.

Experience with case management systems, client relationship management tools, or relational databases will be a significant advantage—especially familiarity with ETO or similar platforms.

Advanced proficiency in Microsoft Office, particularly Excel, is essential. You should be comfortable working with data, creating reports, and managing system-related tasks efficiently.

Attention to detail is critical, as the role requires precise execution of tasks and adherence to established protocols. You must also be able to quickly learn new systems such as IRIS, ETO, and ServiceNow.

Strong organizational skills and the ability to work under pressure in a fast-paced environment are equally important. The ideal candidate will be flexible, capable of working both independently and as part of a team, and possess excellent customer service skills when supporting users.

Compensation and Benefits

The salary for this role ranges between $24 and $36 per hour, depending on experience, skills, and location. In addition to competitive pay, IRC offers a comprehensive benefits package for U.S.-based employees.

These benefits include paid time off ranging from 20 to 25 days annually, along with 10 sick days and 10 public holidays. Employees also receive access to medical, dental, and vision insurance at affordable monthly rates.

Financial security is supported through a 403(b) retirement savings plan with employer matching, as well as disability and life insurance coverage. Additionally, IRC provides an Employee Assistance Program offering counseling and mental health support for staff and their families.

Work Culture and Impact

Working at the IRC is more than just a job—it is an opportunity to make a meaningful difference. The organization emphasizes purpose-driven work, where every role contributes to improving lives and strengthening communities.

The IRC prides itself on its diverse and global workforce. Employees collaborate across time zones, bringing together different perspectives and ideas to solve complex humanitarian challenges. This creates a dynamic and inclusive work environment where innovation thrives.

The organization is also deeply committed to professional growth. Continuous learning and development opportunities are provided to help employees advance their careers while enhancing their skills.

Furthermore, IRC fosters a supportive and community-centered workplace. Employees are encouraged to engage in critical thinking, open dialogue, and collaborative problem-solving, ensuring the best outcomes for the people they serve.

Recruitment Process

The hiring process at IRC typically involves multiple stages designed to assess both technical skills and cultural fit.

It usually begins with an initial conversation with the recruitment team, followed by an interview with a hiring manager or key stakeholder. The final stage may include a panel interview focusing on role-specific competencies and cross-functional collaboration.

Before receiving an offer, candidates undergo reference checks and a standard background screening. While the process may vary slightly depending on the role, it is structured to ensure a fair and thorough evaluation.

Why You Should Apply

This role is ideal for individuals who want to combine technical expertise with humanitarian impact. As an Information Systems Coordinator, you will play a crucial role in supporting systems that directly influence programs helping millions of people worldwide.

You will gain exposure to global operations, work with diverse teams, and contribute to innovative solutions in the humanitarian sector. The combination of meaningful work, professional growth, and competitive benefits makes this opportunity highly attractive.

If you are detail-oriented, tech-savvy, and passionate about making a difference, this could be your chance to join one of the most respected humanitarian organizations in the world.

Final Thoughts

The Information Systems Coordinator position at the International Rescue Committee offers a unique blend of technology, data, and global impact. It is a role that not only challenges your technical abilities but also allows you to contribute to life-changing work on a global scale.

With a strong mission, supportive work culture, and opportunities for growth, IRC continues to be a top choice for professionals seeking purpose-driven careers. If you are ready to take the next step and use your skills to make a real difference, this opportunity is well worth exploring.