Table of Contents
The Food and Agriculture Organization of the United Nations (FAO) is offering an exciting senior-level opportunity for experienced IT professionals to join its global team as a Senior Information Technology Officer (Global Infrastructure). Based at FAO headquarters in Rome, Italy, this prestigious P-5 level position places you at the heart of digital transformation efforts that support global food security, sustainable agriculture, and innovative agrifood systems.
With applications open until 21 April 2026, this role is ideal for seasoned IT leaders who are passionate about driving large-scale infrastructure operations, managing global teams, and contributing to impactful international development initiatives.
About FAO and Its Global Mission
FAO plays a critical role in advancing the 2030 Agenda for Sustainable Development, focusing on transforming agrifood systems to become more efficient, inclusive, resilient, and sustainable. Through its vision of better production, better nutrition, a better environment, and a better life, FAO works across continents to ensure no one is left behind.
The organization’s Digital FAO and Agro-Informatics Division (CSI) leads all IT-related functions, including infrastructure, digital workplace solutions, and global connectivity systems. This division ensures that FAO staff worldwide can securely access digital tools and data regardless of time zone or location.
ALSO READ:Relief International AI Solutions Engineer Job 2026 | London IT Careers with Global Humanitarian Impact
Role Overview: Senior IT Officer (Global Infrastructure)
This senior leadership role is responsible for overseeing FAO’s global IT infrastructure, including both cloud-based platforms and on-premise systems. Reporting directly to the Director of CSI, the successful candidate will lead Digital Workplace teams and ensure the seamless delivery of IT services across FAO’s global operations.
You will play a key role in modernizing infrastructure, integrating advanced technologies, and ensuring high availability of digital services that support FAO’s mission worldwide.
JOIN OUR WHATSAPP GROUP
Key Responsibilities
As a Senior Information Technology Officer, your responsibilities will span strategic leadership, technical oversight, and operational excellence:
- Lead global infrastructure teams managing cloud platforms (IaaS, PaaS, SaaS) and on-premise systems
- Oversee FAO’s wide area network and headquarters infrastructure in Rome
- Ensure high availability and performance of digital services across all FAO offices
- Manage data centers and the Network Control Center (NOC)
- Drive digital transformation by replacing legacy systems and integrating modern tools
- Supervise IT support for corporate events and audio-visual systems at headquarters
- Develop and monitor key performance indicators (KPIs)
- Advise senior management on IT strategies, governance, and emerging technologies
- Ensure disaster recovery plans are effective and regularly tested
- Promote sustainability initiatives aligned with FAO’s Corporate Environmental Responsibility Strategy
Technical Expertise and Focus Areas
This role demands deep expertise in managing complex IT environments and leading innovation. Key technical focus areas include:
- Cloud infrastructure management (AWS, Microsoft, Oracle)
- Microsoft productivity tools (M365, Teams, SharePoint, Exchange)
- Network architecture and global connectivity systems
- IT Service Management (ITSM) methodologies such as ITIL
- Vendor management and contract negotiation
- Infrastructure monitoring and service management tools
The position also requires experience in integrating systems to create a proactive, intelligent infrastructure environment capable of supporting FAO’s evolving needs.
Minimum Requirements
To qualify for this high-level position, candidates must meet the following criteria:
- Advanced university degree (Master’s or equivalent) in IT, Computer Science, Engineering, or related field
- At least 10 years of relevant experience managing complex IT infrastructure in international settings
- Proven experience leading diverse, multidisciplinary teams
- Proficiency in English (Level C) and working knowledge of another FAO official language (Arabic, Chinese, French, Russian, or Spanish)
Core Competencies
FAO is looking for candidates who demonstrate:
- Strategic thinking and results orientation
- Strong leadership and team empowerment skills
- Effective communication and stakeholder engagement
- Commitment to knowledge sharing and continuous improvement
- Ability to build partnerships and advocate for innovation
Work Environment and Culture
FAO promotes a diverse and inclusive workplace, encouraging applications from women, underrepresented nationalities, and persons with disabilities. The organization maintains a zero-tolerance policy toward discrimination, harassment, and misconduct.
Employees are expected to uphold FAO’s core values of integrity, transparency, respect, and commitment. The organization also supports flexible working arrangements and family-friendly policies to ensure a healthy work-life balance.
Compensation and Benefits
FAO offers a highly competitive UN compensation package, which includes:
- Attractive international salary (P-5 level)
- Rental subsidies and dependency allowances
- Education grants for children
- Annual leave (30 working days)
- Pension scheme under the UN Joint Staff Pension Fund
- Comprehensive health insurance
- Home leave travel and relocation support
Additional benefits may include disability protection and optional life insurance, depending on eligibility.
Location and Contract Details
- Duty Station: Rome, Italy
- Contract Type: Fixed-term (2 years, renewable)
- Grade Level: P-5 (Senior Professional)
Working at FAO headquarters offers a unique opportunity to engage with global experts, policymakers, and stakeholders in a dynamic international environment.
Why This Role Matters
This position is more than just an IT leadership role—it is a chance to contribute to global development through technology. By ensuring reliable and innovative digital infrastructure, you enable FAO teams worldwide to deliver critical programs that combat hunger, improve nutrition, and promote sustainable agriculture.
Your work will directly support decision-making, data access, and collaboration across continents, making a tangible difference in millions of lives.
How to Apply
Interested candidates must apply through the official FAO recruitment portal. Here’s how:
- Create or update your online profile
- Ensure your academic and professional details are complete
- Attach a motivation letter
- Submit your application before 21 April 2026
Only applications submitted through the FAO portal will be considered, and candidates are encouraged to apply early.
Final Thoughts
The Senior Information Technology Officer (Global Infrastructure) role at FAO represents a rare opportunity to combine technical expertise with global impact. If you are an experienced IT leader with a passion for innovation, sustainability, and international development, this position offers the perfect platform to elevate your career.
From managing cutting-edge infrastructure to shaping digital strategies that support global food systems, this role places you at the forefront of transformative change. Don’t miss the chance to be part of a mission-driven organization making a real difference in the world. Apply now and take your leadership journey to the global stage.
