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The Food and Agriculture Organization of the United Nations (FAO) is currently hiring an IT Specialist for its Shared Services Centre in Budapest. This is an excellent opportunity for early-career technology professionals who want to work with a United Nations agency and contribute to global development initiatives.
The role is offered under a Personal Services Agreement (PSA) contract and will run for 11 months, with the possibility of extension. If you have experience in IT support, helpdesk services, and network management, this opportunity could be your gateway to a rewarding international career with the UN system.
Applications are open until 21 March 2026, so interested candidates should prepare their application materials early.
About the FAO
The Food and Agriculture Organization of the United Nations is one of the most influential agencies within the United Nations system. Its mission is to eradicate hunger, improve nutrition, and promote sustainable agriculture worldwide.
Through its Strategic Framework for 2030, FAO works to transform agrifood systems so they become:
- More efficient
- More inclusive
- More resilient
- More sustainable
The organization promotes four key goals known as the “Four Betters”:
- Better production
- Better nutrition
- Better environment
- Better life
By supporting countries with policy advice, technical expertise, and capacity building, FAO contributes significantly to achieving the 2030 Sustainable Development Goals (SDGs).
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FAO Shared Services Centre (SSC)
The IT Specialist position is based within FAO’s Shared Services Centre (SSC) in Budapest. The SSC is responsible for providing efficient operational services that support FAO’s global activities.
Its work includes:
- Improving process management
- Enhancing service delivery systems
- Implementing automation and digital solutions
- Maintaining high standards of operational efficiency
The centre continuously works to improve customer satisfaction and reduce operational costs while maintaining service excellence.
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IT Specialist Job Overview
The IT Specialist will help ensure that FAO staff members receive reliable technical support for their digital tools and systems.
The selected candidate will work closely with the IT Associate and assist in maintaining the organization’s IT infrastructure.
Job Details
- Position: IT Specialist
- Organization: Food and Agriculture Organization of the United Nations
- Location: Budapest
- Contract Type: Personal Services Agreement (PSA)
- Duration: 11 months (with possible extension)
- Application Deadline: 21 March 2026
- Job Type: Non-staff opportunity
This role is ideal for candidates with technical support experience and strong IT troubleshooting skills.
Key Responsibilities
The IT Specialist will play an important role in supporting FAO’s daily operations. Responsibilities focus on maintaining reliable technology systems and assisting staff with technical challenges.
1. IT User Support
The specialist will provide first-level technical assistance for ICT services such as:
- Local Area Networks (LAN)
- Wide Area Networks (WAN)
- Wi-Fi connectivity
- Servers and conferencing tools
- Computer hardware and software
This includes troubleshooting issues and ensuring systems operate smoothly.
2. Equipment Installation and Configuration
Another core responsibility involves installing and configuring office technology, including:
- Desktop computers
- Laptops
- Backup systems
- Printers and photocopiers
The specialist will ensure all devices follow FAO’s IT policies and security procedures.
3. IT Infrastructure Maintenance
The position also includes maintaining essential office equipment and managing IT supplies.
Tasks include:
- Monitoring equipment performance
- Resolving hardware issues
- Ensuring continuous access to IT resources
4. User Guidance and Training
The IT Specialist will guide staff members on how to effectively use FAO’s technology services. This includes helping colleagues navigate systems, troubleshoot problems, and improve their digital productivity.
5. IT Requests and Reporting
The specialist will also:
- Log user support requests
- Track issue resolution progress
- Generate reports when needed
These reports help FAO improve its technology services and maintain operational transparency.
6. Procurement Support
Another responsibility involves assisting with procurement of IT equipment.
This includes:
- Identifying hardware and software needs
- Drafting purchase requests
- Coordinating delivery and installation
Minimum Requirements
To qualify for the FAO IT Specialist role, applicants must meet several criteria.
Education
Candidates must have:
- A completed high school diploma
A university degree or technical diploma in Information Technology or a related field is considered a strong advantage.
Work Experience
Applicants should have:
- 1–3 years of relevant IT or helpdesk experience
This experience should include working with hardware, software, and IT support systems.
Language Skills
Candidates must demonstrate:
- Working knowledge of English
- Working knowledge of Hungarian
Language proficiency certificates may be required during the recruitment process.
Essential Technical Skills
Successful candidates should possess strong IT knowledge and technical capabilities.
Important skills include:
- Good knowledge of Microsoft Office applications
- Strong Excel skills
- Familiarity with corporate ERP systems
- Experience with office technology equipment
Candidates should also demonstrate strong communication skills and attention to detail.
Additional qualities include:
- Ability to manage multiple tasks
- Strong organizational skills
- Ability to work under pressure during busy periods
- Capacity to maintain accurate records and documentation
FAO Core Competencies
FAO evaluates candidates based on several core competencies that reflect the organization’s professional values.
These include:
- Results Focus – delivering high-quality outcomes
- Teamwork – collaborating effectively with colleagues
- Communication – sharing information clearly and professionally
- Building Effective Relationships – maintaining strong professional networks
- Knowledge Sharing and Continuous Improvement
These competencies ensure that FAO staff contribute positively to the organization’s global mission.
FAO’s Commitment to Diversity and Integrity
The Food and Agriculture Organization of the United Nations is committed to maintaining a diverse and inclusive workforce.
The organization encourages applications from:
- Women
- Nationals of underrepresented countries
- Persons with disabilities
FAO also enforces a zero-tolerance policy toward misconduct, including harassment, discrimination, and abuse of authority.
All selected candidates undergo rigorous background checks to ensure compliance with FAO’s ethical standards.
How to Apply
Interested candidates must apply through the FAO recruitment portal.
Applicants should:
- Create an account on the FAO careers website
- Complete their online profile with accurate information
- Upload academic qualifications and employment records
- Attach a motivation letter explaining their interest in the position
- Submit the application before the deadline
Incomplete applications will not be considered, and candidates are encouraged to apply well before the closing date.
Applicants may also be required to provide performance evaluations and verification documents related to their previous employment or education.
Important Application Deadline
Applications for the FAO IT Specialist position close on:
21 March 2026
Late submissions will not be accepted, so candidates should complete their applications early.
Final Thoughts
The FAO IT Specialist position in Budapest offers a fantastic opportunity for technology professionals to gain experience within the United Nations system. With responsibilities ranging from IT support to infrastructure management, the role allows candidates to develop valuable technical and operational skills.
Working at Food and Agriculture Organization of the United Nations also means contributing to global initiatives that address hunger, sustainability, and food security.
For candidates with IT support experience and a passion for international development, this role could be a major step toward a successful career in global organizations.
Apply before 21 March 2026 and take the next step toward joining the UN system.
