IRC Technology & AI Adoption Specialist – Operations: Remote in USA, UK or Kenya | Up to $102,451/Year | 2026
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The International Rescue Committee (IRC) is recruiting a Technology & AI Adoption Specialist – Operations, a full-time role focused on helping teams across the organization identify, implement and sustainably adopt practical artificial intelligence solutions.
The position is open to remote work and candidates may be based in the United States, United Kingdom or Kenya, provided they have the right to work in the relevant location. The role can also be based at IRC locations in New York, London or Nairobi.
For US-based candidates, the advertised compensation range is $88,277–$102,451 per year. The UK range is £49,598–£60,040 per year. Candidates hired locally in Kenya will be paid according to the applicable local salary scale; the vacancy does not provide a Kenya-specific salary figure.
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About the International Rescue Committee
The is a global humanitarian organization founded in 1933. It responds to humanitarian crises and works to help people affected by conflict and disaster rebuild their health, safety, education, economic wellbeing and ability to shape their futures.
IRC operates in more than 40 countries and 29 U.S. cities. Its work combines humanitarian response with longer-term efforts to strengthen communities and improve outcomes for people affected by crisis.
For professionals interested in technology, digital transformation and international development, the organization provides an environment where technology can be applied to complex operational and humanitarian challenges.
Opportunity Overview
The Technology & AI Adoption Specialist – Operations will help IRC turn artificial intelligence opportunities into practical improvements across its global operations.
Rather than focusing solely on developing AI technology, the role emphasizes the adoption and effective use of AI by operational teams.
The successful candidate will work with departments such as:
- Finance
- Supply Chain
- Human Resources
- Business development
- IT and technology
- Regional and country teams
A major part of the job is identifying operational problems, determining where AI can provide genuine value, translating those problems into clear requirements for technical teams, and supporting employees as new solutions are introduced.
The position therefore sits at the intersection of AI adoption, business analysis, change management, digital transformation and organizational learning.
Key responsibilities
The role includes responsibility for:
- Building and managing a pipeline of AI opportunities.
- Defining problems, requirements and expected results for potential AI use cases.
- Prioritizing AI opportunities according to operational value and available development capacity.
- Tracking initiatives from initial idea through piloting, iteration and scaling.
- Mapping existing and future workflows.
- Creating developer-ready materials such as workflows and user stories.
- Working with end users to test and improve AI solutions.
- Supporting user acceptance testing and deployment.
- Helping teams integrate AI into redesigned workflows.
- Identifying barriers to adoption and addressing capability gaps.
- Developing practical training materials, prompts, job aids and FAQs.
- Communicating AI initiatives in language that operational teams can understand.
- Measuring outcomes such as adoption, time saved and efficiency improvements.
- Documenting successful use cases so they can potentially be replicated elsewhere.
Who Is This Opportunity Suitable For?
This IRC AI adoption position is particularly relevant for professionals who already have substantial experience helping organizations introduce new technology or change the way people work.
It may suit candidates with backgrounds in:
- Digital transformation
- Change management
- Business analysis
- Technology adoption
- Learning and development
- AI implementation
- Organizational transformation
- Operations improvement
- Product or process management
The role is especially interesting for professionals who understand that successful AI implementation involves more than selecting an AI tool. Employees need clear processes, training, communication, support and measurable outcomes.
Candidates with experience in international development, humanitarian organizations or nonprofits may have an advantage because the IRC specifically states that this background is strongly preferred.
Salary and Benefits
United States
The advertised US pay range is:
$88,277–$102,451 per year
United Kingdom
The advertised UK pay range is:
£49,598–£60,040 per year
IRC explains that actual compensation can vary depending on factors including work location, experience, skills, labor-market conditions, internal equity and budget.
Kenya
The role is open to eligible candidates in Kenya, including Nairobi, but the vacancy does not provide a specific Kenya salary range. Candidates hired locally will be placed on a local employment contract and paid according to the applicable local salary scale.
Other working benefits
The vacancy describes IRC as providing a purpose-driven, global working environment with opportunities for learning, professional development and career advancement.
However, the vacancy does not provide a complete location-specific benefits package, so applicants should review the official offer and employment terms applicable to their hiring location rather than assuming that US or UK benefits apply to Kenya-based employees.
Required Qualifications Explained
IRC requires a minimum of six years of experience in areas such as:
- Change management
- Digital transformation
- Business analysis
- Learning and development
- Related professional fields
Candidates also need strong familiarity with AI tools and applications and must be able to explain both their capabilities and limitations in practical business terms.
What this means in practice
The organization is not simply looking for someone who uses generative AI regularly.
A strong applicant should be able to demonstrate how they have:
- Identified a real organizational problem.
- Determined whether technology could solve or improve it.
- Defined requirements clearly.
- Worked with technical or product teams.
- Helped users test a solution.
- Supported implementation.
- Trained or supported employees.
- Measured whether the change actually delivered value.
Strong analytical and problem-solving skills are also important because the specialist will be expected to diagnose operational problems and redesign workflows.
Required Experience
The vacancy specifically highlights experience with:
- AI adoption and technology implementation.
- Working in complex, matrixed organizations.
- Identifying and developing technology use cases.
- Workflow analysis and redesign.
- Training and capacity building.
- Using data to inform decisions and measure impact.
- Building networks such as communities of practice and internal champions.
- Influencing behavior and gaining alignment without direct managerial authority.
- Working in low-resource and high-complexity environments.
Experience in international development, humanitarian or nonprofit organizations is strongly preferred, although the vacancy does not state that it is an absolute requirement.
Language requirements
English fluency is required.
Proficiency in French, Spanish or Arabic is preferred.
For applicants targeting the Nairobi-based option, demonstrating experience working across countries, cultures and time zones can also strengthen an application, provided it accurately reflects the candidate’s background.
How Competitive Is This Opportunity?
This is likely to be a competitive position because it combines several specialized skill sets.
The role requires more than general knowledge of AI. Applicants need to demonstrate experience in technology adoption, organizational change, operational improvement and stakeholder management, alongside practical AI knowledge.
The six-year minimum experience requirement also places the position beyond typical entry-level or early-career AI opportunities.
A candidate can strengthen their application by showing measurable results rather than simply listing responsibilities.
For example, instead of writing:
“Supported digital transformation initiatives.”
A stronger CV statement would explain the actual outcome, such as the number of employees supported, the process improved, the time saved or another verifiable result.
Only use figures that can be supported by your actual experience.
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How to Prepare Your CV
Your CV should be tailored specifically to the combination of AI + operations + adoption + change management required by the role.
1. Lead with relevant professional experience
Place your most relevant technology adoption, transformation, business analysis or change-management experience prominently.
2. Demonstrate AI knowledge
Mention relevant AI tools, systems or projects you have actually worked with.
Avoid simply creating a long list of AI software. Explain how you used technology to address a business or operational problem.
3. Show measurable impact
Where accurate, include outcomes such as:
- Time saved
- Processes redesigned
- Employees trained
- Adoption rates
- Efficiency improvements
- Costs reduced
- Workflows automated
- Number of departments or countries supported
4. Highlight stakeholder management
IRC wants someone capable of driving alignment without direct authority.
Your CV should therefore demonstrate experience working with multiple teams, senior stakeholders, technical teams and end users.
5. Include training and capacity building
If you have designed workshops, learning resources, onboarding programs, user guides, communities of practice or technology training, make this visible.
6. Show international experience
If applicable, emphasize work across countries, regions, cultures or time zones.
This is particularly relevant because the role supports IRC’s global operations.
Common Application Mistakes
Applicants targeting this type of position should avoid several common mistakes.
Focusing only on AI tools
Knowing how to use ChatGPT or another AI platform is not enough. The position is about organizational adoption and operational transformation.
Using a generic CV
A generic digital-transformation CV may fail to demonstrate the specific combination of skills IRC is seeking.
Listing responsibilities without results
Recruiters need to understand what changed because of your work.
Ignoring change management
AI implementation can fail when employees do not understand or adopt the technology. Experience managing organizational change is therefore central to this position.
Overclaiming AI expertise
Only describe AI tools, projects and technical capabilities you genuinely understand and have experience using.
Failing to address location eligibility
The vacancy states that candidates must be located in, and have the right to work in, the United States, United Kingdom or Kenya for this role.
Applicants should verify their eligibility before applying.
Career Paths After the Role
Experience as an AI Adoption Specialist can provide a foundation for several career directions.
Potential future roles may include:
- AI Transformation Manager
- Digital Transformation Manager
- AI Program Manager
- Technology Adoption Lead
- Business Transformation Lead
- AI Governance Specialist
- Product Manager
- Change Management Lead
- Operations Transformation Manager
- Organizational Learning and Development Lead
For professionals working in international development, the experience can also create opportunities to specialize in the responsible application of emerging technology in humanitarian and nonprofit environments.
Similar Opportunities
IRC lists similar roles related to AI and technology, including AI Program Manager (Governance) positions in London and the United States.
Applicants interested in the broader field should also monitor opportunities involving:
- AI governance
- Digital transformation
- Technology for development
- Business analytics
- AI program management
- Product management
- Digital adoption
- Organizational change
These areas are increasingly relevant to organizations attempting to integrate AI into everyday operations.
Official Application Information
The Technology & AI Adoption Specialist – Operations position is a full-time opportunity.
Locations: New York, United States; London, United Kingdom; Nairobi, Kenya
Work arrangement: Open to remote work
Eligible countries stated in the vacancy: United States, United Kingdom and Kenya
Minimum experience: 6 years
English: Required
Additional languages: French, Spanish or Arabic preferred
US salary: $88,277–$102,451 per year
UK salary: £49,598–£60,040 per year
Kenya salary: Local salary scale; no specific amount published in the vacancy
Requisition: JR00003964
The vacancy information provided does not state a closing deadline. Applicants should therefore check the official IRC careers page for the current status of the position before applying.
Final Thoughts
The IRC Technology & AI Adoption Specialist – Operations role is designed for an experienced professional who can connect AI capabilities with real organizational needs.
The strongest candidates will likely be those who can demonstrate the full journey from problem identification to AI use-case development, implementation, employee adoption and measurable operational improvement.
For professionals with at least six years of relevant experience, particularly those who have worked in international development, humanitarian operations, nonprofits or complex global organizations, this opportunity represents a potentially valuable step into the growing field of AI-enabled organizational transformation.
Most importantly, applicants should avoid presenting themselves simply as AI enthusiasts. The position calls for someone who can help people and organizations use AI effectively, responsibly and sustainably to improve how work gets done.
