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Join a Mission-Driven Team: Step Into Purpose as an IRC Immigration Administrative Assistant in Spokane

If you’re passionate about helping refugees and immigrants build new lives in the United States, this opportunity offers a meaningful path to impact. The International Rescue Committee (IRC) has long been a leader in humanitarian relief, supporting individuals and families uprooted by conflict, crisis, or persecution. In Spokane, Washington, the IRC’s Immigration Legal Services team provides essential support to clients navigating complex immigration procedures. As an Immigration Administrative Assistant, you would play a key role in making these services accessible, organized, and effective.

This position blends administrative coordination with hands-on client interaction. You are often the first voice or face that clients meet, and your reliability can provide a sense of stability during a stressful process. The role is designed for someone who values structure, supports vulnerable populations, and thrives in a mission-driven organization.

Key Responsibilities

Working as an Immigration Administrative Assistant means supporting the daily operations of a busy immigration legal team. Your responsibilities include:

  • Appointment Scheduling: Coordinating meetings between clients and legal professionals, managing calendars, and sending reminders. Accuracy is important, as missed appointments can delay critical immigration steps.
  • Client Communication: Responding to questions via phone, email, and text. Many clients are navigating unfamiliar systems, so your patience and clarity can make all the difference.
  • Case File Management: Maintaining digital and physical case files, entering client information into case management software, logging interactions, and ensuring documents are stored correctly.
  • Document Preparation: Assisting with the preparation, printing, scanning, and uploading of forms and supporting documents required for applications and filings.
  • Mail Handling: Opening, sorting, and distributing incoming mail, especially time-sensitive notices or updates.
  • Team Support: Completing administrative tasks assigned by the legal team, assisting with outreach, and supporting program operations as needed.
  • Confidentiality: Following strict privacy protocols, respecting legal boundaries, and ensuring client information remains secure.

ALSO READ: UNICEF Is Transforming Its Digital Presence: Join as a Communications Consultant.

Ideal Candidate Profile

The IRC looks for candidates who are not only organized, but also compassionate and culturally aware. You may be an excellent fit if you:

  • Communicate clearly and professionally in English
  • Are bilingual in a commonly spoken client language (preferred but not required)
  • Have strong organizational skills and attention to detail
  • Can balance multiple tasks while maintaining accuracy
  • Feel comfortable working in a fast-paced, client-centered environment
  • Understand appropriate boundaries around legal service work
  • Have solid computer skills, especially with email, spreadsheets, and cloud-based storage systems
  • Are motivated by helping others and managing processes that can significantly shape people’s lives

Why This Role Matters

Supporting refugees and immigrants is profoundly meaningful work. Many individuals seeking help may be reuniting with family, applying for protection, or working toward permanent residency. Administrative coordination helps ensure they meet deadlines, submit complete applications, and understand the steps ahead.

You become a steady guide during a complicated and emotional process. The reassurance you offer—whether through a clear explanation, a reminder call, or a well-organized file—can help someone feel less overwhelmed. The role also builds valuable professional skills in legal-services administration, nonprofit operations, and cross-cultural communication.

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What to Expect

The position typically offers an hourly wage around $19–$20, with work conducted primarily in the Spokane office. Flexibility may occasionally be required for evening or weekend events. You’ll interact daily with a diverse team of attorneys, legal assistants, interns, and program staff.

Confidentiality is essential, as you handle sensitive personal documents and immigration materials. While the work can be fast-paced and emotionally demanding, it’s also deeply rewarding for individuals committed to serving communities in need.

Final Thoughts

If you’re someone who values purpose in your daily work, thrives on organization, and wants to support immigrant and refugee communities, this role may be an ideal fit. It offers the chance to make a tangible difference while gaining experience that can open doors to future careers in immigration law, social services, or nonprofit work.

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